Getting Started
Email addresses are often the lifeblood of a business!
All web hosting plans include email services. If you haven’t purchased a web hosting plan, you’ll need to do so first.
In this guide, we’ll show you how to create an email address as well as the available settings.
Step 1
Head to The Email Management Page
Once you’ve logged into your web hosting dashboard, you’ll want to navigate to the email management page under the “Email” tab of the menu.
You can also find that page here: email accounts.
Step 2
Create A New Email Account
Find the button labeled “Create A New Email Account” on this page.
This will bring up the email account creation form.
Step 3
Choose Your Email Account Settings
Each email account will require an email name (i.e. [email protected]) and a password. The password will be used to login to your webmail account or setup an account with a mail application.
Additionally, you can also opt to set the email as a forwarding address. This allows you to have mail received at one address automatically forward to a different address. For example, let’s say you monitor an inbox at [email protected] but you also want to have emails received by [email protected] sent to that inbox as well, you would click the “forward” checkbox and set that as the address to forward to. Doing so ensures no emails are kept in the inbox of the forwarding address and instead end up at the final address. This is also useful for Content Management Systems which may allow you to use a forwarding address to integrate with their systems.
An auto reply is helpful for sending out an automated email response. There are multiple uses for this, including at a basic level, simply letting someone know you don’t check a particular inbox often or at a more advanced level if you’re using an inbox as a send only address to inform customers an inbox is not read at all.
Lastly, each web hosting plan includes a fixed amount of storage space total which must be allocated between email accounts. Setting storage limits can help balance the amount of emails each email address is allowed to maintain so no one email address takes up too much storage space.
Step 4
Add Spam Protection
By default, your email address does not employ any anti-spam counter measures. All emails sent to you will be received to you even if they are junk.
This is on purpose, especially for new and migrating business accounts, so that important emails don’t get filtered as spam right off the bat.
Over time, you may want to employ Spam Protection on specific addresses. To do so, simply click the “shield” icon under “Actions” on the list of email addresses and then choose a protection level.
Very low: for spam score of 10 and above
Low: for spam score of 8 and above
Medium: for spam score of 6 and above
High: for spam score of 4 and above
Very High: for spam score of 3 and above
Next, you’ll need to choose what occurs to mail that is considered spam based upon those levels. There are three options. You can immediately delete the email as spam (which could result in accidental deletion of important emails that get incorrectly marked), redirect the spam to a completely separate email address (which may not be available to all members of a business unless they have access to that mail inbox), or save the spam to a folder typically called junk or spam. This is the preferred method because it organizes the inbox while giving some grace to the ability to find emails that end up there on accident.
